Lukasz Mendyk
Comarch SA
OSS Product Manager
How to improve customer experience with a self-organizing network
In this webinar Comarch explains how to increase automation and reduce OPEX while improving customer experience, as well as what tools a CSP can use to reduce the amount of manual work in controlling the network, and monitoring the goals of network self-organization. The role of self-organizing network in LTE rollout will be also explained.
Additionally you will learn how to:
- Control automation in order to align it with business goals
- Introduce a customer experience-driven SON implementation
- Gain trust in SON functions so they improve customer experience
- Measure SON effectiveness from customer experience via KPIs/KQIs
- Tune SON algorithms
- Introduce SON using a step-by-step approach
