
James Middleton
Telecoms.com
Managing Editor

Krzysztof Kwiatkowski
Comarch SA
BSS Product Management
Driving efficiencies through BSS transformation
This webcast hosted by telecoms.com in association with Comarch discusses the 5 best practices for enabling efficiency and innovation in the delivery of differentiated services and support to customers. The 5 best practices are:- Enabling sales-driven product innovation
- Delivering a personalized customer experience
- Moving operations and customer interactions to the web
- Focusing on exploring market segments and niches
- Leveraging partnerships to maximize returns on core assets
